HomeCrash reportsFloridaJacksonville Sheriff's Office

How to get a crash report from the Jacksonville Sheriff's Office

The Jacksonville Sheriff's Office sells crash reports at jacksonvilleso.mycusthelp.com. Traffic Crash, Offense, Arrest or Other Report: $.15 for a single page or $.20 for a two-sided page; certified copies $1.00 per copy; search/process fee to be determined. Cash, checks, credit cards or money orders are accepted. (FLHSMV online: $10.00 per report plus a $2.00 convenience fee.).

From the Jacksonville Sheriff's Office's own pages, checked October 2, 2026

Requesting the report

Coverscrashes in Jacksonville/Duval County worked by JSO
Request onlinejacksonvilleso.mycusthelp.com
CostTraffic Crash, Offense, Arrest or Other Report: $.15 for a single page or $.20 for a two-sided page; certified copies $1.00 per copy; search/process fee to be determined. Cash, checks, credit cards or money orders are accepted. (FLHSMV online: $10.00 per report plus a $2.00 convenience fee.)
By mailWritten correspondence to Jacksonville Sheriff's Office, Attn: Public Records Unit, 501 E. Bay Street, Jacksonville, FL 32202 (listed on the public records request page)
Phone904.630.2209

FLHSMV is the state's official repository for crash records: https://services.flhsmv.gov/CrashReportPurchasing/ ($10.00 per report plus a $2.00 convenience fee per transaction; JSO says crash reports older than two years must be obtained from the DHSMV).

Need a different police report (theft, incident)? JSO Public Records Request page: online request (GovQA), Public Records Unit 904.630.2209, mail to 501 E. Bay Street, or in person at district locations..

Fatal crashes in Jacksonville

816 people died in 766 crashes in Jacksonville from 2020 through 2024 (NHTSA FARS), more of them on I-95 than on any other road. In 2024, 146 were killed, 18% fewer than in 2020.

Map, roads and hours for Jacksonville

After you have the report

  1. Get the crash report

    Statewide copies come from Florida Department of Highway Safety and Motor Vehicles (FLHSMV), Florida Crash Portal, cost $10.00 per report (section 321.23, Florida Statutes) plus a $2.00 convenience fee per online transaction and are usually ready Reports may take up to 10 days to become available. For the first 60 days after the report is filed it is confidential and released only to the people listed in section 316.066(2)..

    How to get a Florida crash report

  2. Know your deadline

    Florida gives you two years to file a personal injury lawsuit (Fla. Stat. § 95.11(5)(a)). If a city, county or state vehicle was involved: Before suing the state or a city/county/agency you must present the claim in writing within 3 years after it accrues (2 years for wrongful death); sovereign-immunity damage caps also apply.

    Work out your date

  3. Who pays

    Florida is a no-fault state: your own personal injury protection (PIP) pays first, with at least $10,000 (medical and disability), plus $5,000 death benefit required, and you can sue the other driver only past the state's threshold. Get your first medical care within 14 days of the crash, or PIP will not pay your medical benefits.

    Florida car accident laws

  4. If you were partly at fault

    If you were partly at fault, your damages are reduced by your percentage of fault, but if you are found more than 50% at fault you recover nothing (rule effective for negligence actions filed after March 24, 2023, HB 837).

    The rule and its statute

  5. The other driver’s minimum coverage

    Every state’s minimums

Check your deadline and a rough claim range

A filing date and a rough value range for Florida. Both take under a minute.

Check my deadline Estimate my claim

Questions

How much is a crash report from the Jacksonville Sheriff's Office?

Traffic Crash, Offense, Arrest or Other Report: $.15 for a single page or $.20 for a two-sided page; certified copies $1.00 per copy; search/process fee to be determined. Cash, checks, credit cards or money orders are accepted. (FLHSMV online: $10.00 per report plus a $2.00 convenience fee.).

Can I get my Jacksonville crash report online?

Yes, at jacksonvilleso.mycusthelp.com.

Sources

  1. Jacksonville Sheriff's Office crash reports: www.jaxsheriff.org/Resources/services.aspx
    Local criminal background checks, traffic crash and offense reports, arrest dockets, miscellaneous agency reports, and fingerprinting services are routinely provided through the Public Counter located at the Jacksonville Sheriff's Office Public Services Building at 450 Magnolia Street, Jacksonville, FL 32204. For added convenience, these services are also offered at our district locations. Please note that all locations are closed on weekends and federal holidays. ... Traffic Crash, Offense, Arrest or Other Report: $.15 for single page or $.20 for two-sided page. Traffic crash reports older th…
  2. Request portal: jacksonvilleso.mycusthelp.com/WEBAPP/_rs/supporthome.aspx (JSO Public Records Re
  3. Other police reports: www.jaxsheriff.org/Resources/public-records.aspx

Read October 2, 2026. Laws and fees change; the linked page is the authority.